Privacy Policy

What This Policy Covers

This policy covers the Manor Home Loans website and the phone calls people make to our office in Manor, Texas. The site is for reading only. It has no forms, no logins and no way to apply online. The one way to reach us is by phone at (512) 271-4623.

What the Site Records on Its Own

Like most websites, ours keeps ordinary server logs. These note things such as your IP address, browser type, the pages you open and the time of the visit. We use them to keep the site running and to spot errors. We do not use them to figure out who you are.

Cookies and Basic Analytics

We use basic analytics cookies to count visits and see which pages people read. That helps us decide what to explain better. We do not build ad profiles from it.

You can block or clear cookies in your browser settings. The site will still work.

What You Tell Us on a Call

When you phone about pre-qualification, rate quotes or a loan application, you may share your name, income, debts, job history and details about the property. You decide what to share. A full application needs more than a quick rate question, and a loan officer will tell you why each item is asked before you give it.

We use what you tell us to answer your questions and work on the loan you asked about. Nothing else.

Who Else Sees It

We do not sell your information. We pass it on only when a loan you asked for needs it, such as to a credit reporting company, an appraiser, a title company or an underwriter, or when the law requires it. We tell you before we pull your credit.

Keeping It Safe

We take reasonable steps to protect borrower files and limit who on our team can open them. No system is perfect, so we keep only what a loan actually needs.

Changes and Questions

We may update this policy as the site or our practices change. The current version is always the one on this page. If something here is unclear, phone us at (512) 271-4623 and we will go through it with you in plain terms.